U.S. Rehab, VGM ink deal with Fuller Consulting

http://hme-business.com/articles/2013/09/19/labor.aspx?s=esource_200913&admgarea=esource

VGM Group and U.S. Rehab have entered into a contract for service management consultant Richard Fuller’s “RFC Labor Guide,” that will let the organizations’ members access the guide at a discounted rate.

“We’re pleased to announce our contract with Richard Fuller, who has more than 29 years of experience in the complex rehab technology and HME industries, with an emphasis on power wheelchair technology and service management,” said Greg Packer, president of U.S. Rehab.

The labor guide will give those member providers consistent information to help them determine how much to charge for labor for repairs on complex rehab and HME products. Packer says this should improves providers’ labor revenue and simplifies the transfer from service order to well-prepared claim.

Fuller has had positions in product management, training and education, service management and quality assurance, and has an extensive background as an instructor and seminar facilitator. He is an active member of the National Association of Service Managers.